Hawaiian airlines baggage policy

Hawaiian Airlines Baggage Policy: Checked and Carry-on Items

We don’t want you to worry about making any last-minute changes to your baggage allowance while traveling on Hawaiian Airlines. In this blog, our motive is to make sure that you know all the details of the baggage policy of Hawaiian Airlines beforehand so that you have a relaxed trip. We will discuss: 

  • Hawaiian Airlines Carry-on rules.
  • Checked baggage policy.
  • Weight and size restrictions.
  • Excess baggage fee, and much more.

Hawaiian Airlines Carry-on Baggage Policy 

According to Hawaiian Airlines Carry-on Baggage Policy, passengers can bring one carry-on bag along with one personal item. 

The personal item can consist of these items- Handbag or Pocketbook, Wrap or overcoat, Walking Stick or Umbrella, Reading Material (within reasonable limits), Infant Food for In-Flight Consumption, Collapsible Wheelchair and/or Braces and/or Crutches, Prosthetic Devices, Other Assistive Devices and/or Mobility Aids. 

  • The overall dimension of carry-on baggage must be 56 x 36 x 23 cm (22 x 14 x 9 inches).  
  • The weight of the carry-on bag should be up to 25 lbs (11kg).
  • The dimensions and weight include the wheels and handles of the luggage.
  • An important note- personal belongings must fit underneath the seat.
  • If the carry-on bag exceeds the approved limit, the item will be treated as checked luggage.

Lap Infants

There is no additional carry-on allowance for lap infants according to Hawaiian Airlines Baggage Policy. They also don’t get any complimentary checked baggage. However, there are a few items that will be accepted as carry-on and checked baggage. 

  • Child restraint systems( car seats) will be accepted as both carry-on and will be counted towards your carry-on allowance.  It can be also taken as check-in baggage with a fee.
  • The same is true with strollers but make sure to check in it if the stroller is non-collapsible and weighs over 50 lbs. 
  • Wagons are accepted as check-in baggage and a normal check-in baggage fee is applied in the check-in baggage fee. The wagons used to transport children will not be considered as strollers.

Checked Baggage Policy on Hawaiian Airlines 

Checked baggage allowance of Hawaiian Airlines baggage policy

Depending upon your destination and your fare type you can usually check one to two bags free of charge. However, it’s important to review the specific allowances for your ticket, as they may vary.

Checked Baggage Allowance

  • Travelers have to purchase baggage on domestic Hawaiian Airlines routes. It is not included in their fare ticket. They can carry up to 10 bags only.
  • However, First Class passengers, Pualani Gold/Premier Club/Corporate Members, and GOV/MIL Fare Travel passengers will get two free baggage allowances. 
  • On Hawaiian international flights, passengers get two complimentary checked baggage. 
  • Moreover, as per Hawaiian Airlines Baggage Policy, Pualani Platinum members get three (3) bags free of charge. 

Weight and Size Restrictions

  • The maximum weight of the baggage should be 50 lbs (23kg) or as mentioned in the ticket conditions.
  • Also, the maximum linear size of the bag should be not more than 157cm (62 inches) under Hawaiian Airlines Baggage Policy. 
  • In Hawaiian Airlines passengers cannot carry bags that weigh more than 100 lbs (45kg) per piece. 
  • It permits Per piece weight allowance of 50 lbs/23kg for travel in the USA and Papeete/Cook Islands, USA and Pago Pago, USA and Japan/Korea/China, USA, and Any Other International Point. 
  • On the other hand, it permits Per piece weight allowance of 70 lbs/32kg for travel in the USA and Australia/New Zealand, USA and Japan/Korea/China, USA, and Any Other International Point.

Hawaiian Airlines Baggage Policy for Military Members

According to Hawaiian Airlines Baggage Policy, active duty members of the armed forces, retired or retiring military personnel, and their eligible dependents are eligible to check five complimentary bags per person for coach, first, or business classes of service.

Moreover, the size of the bag should not exceed 70 lbs. In weight and 80 linear inches in size. 

However, active duty U.S. military personnel traveling for personal reasons will only be allowed two complimentary checked bags per person for coach/ first/business classes. Also, they have to provide a valid active-duty Military ID at the time of check-in.

Hawaiian Airlines Checked Baggage Fees

Passengers can add baggage to their itinerary while booking the ticket or later. However, they have to pay additional charges. You can check in on Hawaiian Airlines 24 hours before departure.  

For travel between points within the Hawaiian territory:

Checked Standard BagPer Piece Charge (Each way)
Third and each additional   $50.00

Domestic travel that extends beyond the state of Hawaii

Checked Standard BagPer Piece Charge (Each way)
Third and each additional   $100.00

Oversized and Overweight Baggage

The airline considers bags weighing more than 50 lb/23 kg as overweight bags. You have to pay an extra fee for overweight baggage. The overweight baggage fee will range from USD 0-400. According to Hawaiian Airlines Baggage Policy, it will not consider or accept baggage weighing more than 100 lb/45 kg. Musical instruments and certain sports gear are not subject to the rule applying to special baggage items.

WeightExcess Baggage Fee for Travel within the State of Hawaii Excess Baggage Fee Travel between Hawaii and North America
51-70 pounds$35 $50
71-100 pounds $70$200

If the size of the baggage exceeds 157 cm, then Hawaiian Airlines will consider it as oversized baggage. You have to pay an additional fee for checking in the baggage. In any circumstances, the airline will not accept a bag measuring more than 203 cm in total dimension. 

SizeExcess Baggage Fee for Travel within the State of Hawaii Excess Baggage Fee Travel between Hawaii and North America
62 to 80 inches$35 per piece$100 per piece

You should not that if the baggage is overweight as well as larger in dimension, then you have to pay the oversized and overweight baggage charges separately. 

Restricted Items on Hawaiian Airlines

Hawaiian Airlines restricts some items for the safety and security of its people. As these items can be harmful and dangerous for passengers. Some items mentioned are either fully or partially not permitted to carry. 

  • Recalled Batteries
  • Devices with Lithium Batteries
  • Seat Accessories
  • Powdered Items
  • Smart Bags
  • Liquids
  • Gels
  • Aerosols
  • Alcohol (more than 24%)
  • Inflated Balloons
  • Ice
  • Camping Equipment
  • E-Cigarettes
  • Vaping Devices
  • Toxic gases and biohazardous materials
  • Drones

How to Add Baggage to Your Flight?

You can add the bag to your itinerary at the time of booking or later via My Trips. 

At the time of Booking – On the portal of Hawaiian Airlines, you need to enter the arrival and departure city and date. After selecting your flight and filling out the passenger information, the airline will redirect you to the baggage purchase page. 

Now, enter the number of bags you want to add. Lastly, at the time of checkout pay the total fare that will include your baggage fees. 

After Booking – You have the choice to add a bag after booking confirmation. You have to access the trip details via My Trips first. Once the reservation summary appears on the screen, choose the “Add Baggage” option. After adding the bag, pay the additional charges (if any). 

There are many other ways through which one can add baggage on Hawaiian Airlines. They can also use the kiosk machine to purchase the bag. Also, they can pay for the bag physically at the airport. 

Rules for Lost or Damaged Baggage 

  • If your baggage is lost or damaged, you should immediately file a report of your baggage within 4 hours of your flight arrival at the Hawaiian Airline baggage counter. 
  • You can get in touch with Hawaiian Airlines central baggage services office after the filing of the report, 
  • Also, you can dial +1-866-389-6654 or email at  [email protected]
  • Legal action from your side can be started within 1 year of your claim date if your claim is not fully settled within 1 year from the claim date. 
  • Also, Hawaiian Airlines is not responsible for any damage arising from wear and tear and any previous damages. 

Frequently Asked Questions (FAQ)

Q. How much does Hawaiian Airlines charge per luggage?

Ans. According to Hawaiian Airlines Baggage Policy, neighbor island flights will cost $50 per bag, international flights will cost $150 per bag and other North American flights will cost $100 per bag.

Q. Is Hawaiian Airlines strict on carry-on luggage?

Ans. Your carry-on baggage must fill in the following conditions and should properly fit under the seat in front of the passenger on Hawaiian Airlines. Also, it should not exceed 9l x 14w x22 h or 45 linear inches(114 cm) in size. It should be less than 25 pounds.

Q. What is the Carry-on baggage allowance of Hawaiian Airlines?

Ans. According to Hawaiian Airlines, passengers can bring one personal item and one carry-on bag for free. Moreover, the dimensions of the carry-on must be below 56 x 36 x 23 cm and the weight of the carry-on bag should be up to 25 lbs (11kg).

Q. What is the Checked baggage allowance of Hawaiian Airlines?

Ans. Travelers have to purchase checked baggage allowance on Hawaiian Airlines. However, travelers flying on First Class, or Pualani Gold/Premier will get two free checked baggage allowances.

Q. What are Oversized bags- baggage charges in Hawaiian airlines?

Ans. You have to pay an extra fee for overweight baggage on Hawaiian Airlines. The overweight baggage fee will range from USD 0-400. Weight of baggage more than 100lb/45kg will not be taken into consideration. Although special baggage items like musical instruments, some types of sports gear, etc, this rule will not be applied to them.

Q. What to do If the baggage is lost or damaged on Hawaiian Airlines?

Ans. If your baggage is delayed or damaged during the trip with Hawaiian Airlines, then you should immediately file a report within 4 hours of your flight arrival. You have to visit the Hawaiian Airlines baggage service counter and file the report.

Q. What should be the size and weight limitations for checked baggage on Hawaiian Airlines?

Ans. Your checked bags on Hawaiian Airlines should not exceed the outer linear dimension of 62 inches. In terms of weight, standard baggage should not weigh more than 50 pounds. 

Q. How many free bags can I bring on Hawaiian Airlines?

Ans. On Hawaiian Airlines, passengers get permission to bring only one carry-on bag and one personal item for free. There is no complimentary baggage unless you are an elite member or flying on an international route. 

Q. What happens if my bag on Hawaiian Airlines is above 50 pounds?

Ans. If your bag on Hawaiian Airlines is above 50 pounds, then travelers will have to pay an overweight baggage fee. You may have to pay $35 to $200 depending on the flight route.

Q. What is the baggage policy for infants on Hawaiian Airlines?

Ans. There is no baggage allowance for infants separately. Hawaiian Airlines will consider any bag for infants under the adult baggage allowance. However, child restraint systems, wagons, and strollers can be brought as checked baggage. 

Q. What is the maximum baggage weight acceptable on Hawaiian Airlines?

Ans. The maximum weight of baggage that is acceptable on Hawaiian Airlines is 45 kg or 100 lbs. The airlines will not accept bags beyond this weight under any circumstances. 

Q. What is the baggage allowance for Pualani Platinum members?

Ans. Pualani Platinum members flying on Hawaiian Airlines-operated flights will get three complimentary checked baggage allowances along with one personal item and one carry-on bag. 

Q. How much do I have to pay for oversized items on Hawaiian Airlines?

Ans. If the size of the bag exceeds 62 inches, travelers flying within the State of Hawaii will have to pay $35. On the other hand, for travel between Hawaii and North America, they have to pay $100 per piece. 

Q. How many bags can I bring on Hawaiian Airlines?

Ans. The total number of ten bags on a single reservation is acceptable on Hawaiian Airlines. Passengers will have to pay additional baggage charges for bringing more bags. 

Q. How many bags can I check for free for Hawaiian Airlines?

Ans. The overweight and excess baggage fees will apply to the bags. The 2 complementary checked baggage will be valued at the first and second bag fees. Any other additional bags will be valued at 3rd, 4th, 5th, etc. baggage fee.

Q. How to avoid Hawaiian Airlines baggage fees?

Ans. You can avoid Hawaiian Airlines baggage fees if you are a Pualani Gold or Pualani Platinum member. You will receive a free first and second checked bag on all flights with Gold status and three free checked baggage with Platinum status. 

Q. How early can I check my bags on Hawaiian Airlines?

Ans. You can use the web check-in option and check-in online 24 hours before the departure. If you check in at the airport along with your luggage, then you must arrive 2 hours 30 minutes before departure.

Q. What are the eligible personal items on Hawaiian Airlines?

Ans. The personal item on Hawaiian Airlines includes purse, briefcases, laptop computers, small backpacks, and similar items. You should ensure that it must fit beneath the seat in front of you. 

Q. What is the Hawaiian Airlines baggage policy for military members?

Ans. The active military member or retired member traveling, and their eligible dependents on order will get five complimentary checked baggage per person. If they are traveling for personal reasons, they get two free checked baggage. 

Q. Can I bring a musical instrument?

Ans. Yes, you can bring musical instruments on Hawaiian Airlines. If the size and weight of the instrument are as per standard baggage, then there will be no extra charges. If the instrument is overweight or oversized, then it will the fee will be charged according to the excess baggage policy. 

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